Resolve employee problems to restore optimal workplace performance.
Turn losses related to troubled and under-performing employees into dramatic cost-savings and increased productivity. Industry
research has clearly established that the average cost of one troubled and under-performing employee is about $3500 per year and
nearly 25% of all employees are currently struggling with a serious mental health, substance abuse or family relationship problem.
This not only impacts workplace performance but also effects absenteeism, workplace accidents, grievances, disability and
healthcare claims. Cost-benefit analysis has repeatedly found up to a $16.00 return for every employer dollar invested in
an effective Employee Assistance Program (EAP).
An EAP provides confidential, time-limited counseling, to assist troubled or under-performing employees in resolving their personal
problems and returning to their previous levels of job performance. Employees can access the EAP themselves or can be referred by a
supervisor. Most employees who use an EAP are able to resolve their concerns within six visits. Those who can not are referred for
continued help through their employer's insurance coverage.