RMS - Resource Management Services, INC

Employment Assistance & Performance References

* Masi, D.A. (1994) Evaluating your Employee Assistance and Managed Behavioral Care Program.
Performance Resource Press, Inc. Troy, MI

** Crompton, S.V. (1994). Research Report: Factors influencing EAP Utilization.

Greenberg, P.E. Finkelstein, S.N., and Berndt, E.R. (1995). Economic Consequences of Illness in the Workplace.
Sloan Management Review.

Employee Assistance Performance Programs At-A-Glance...
Full Service Session E.A.P. Local/Nationwide Provider Network 24-Hour Telephone Access Program Orientation Critical Incident Stress Debriefing Online and Self Help Resources	Personal Assessment of Performance 360-degree Supervisory Assessment 1-6 Coaching Sessions Telephone or Face-to-Face Sessions Interpersonal and Emotional Skills Follow-up Review