RMS Resource Management Services, Inc.
RMSRMS

The Value of Our Employment Assistance & Performance Program

Research tells us that the average cost of a troubled employee is now about $3,300.00 per year. Troubled employees account for about 5 to 7% of all employees. Documented cost-benefit analysis have found up to a $16.00 return for every $1.00 spent on an employee assistance program. Now consider that up to 60% of the entire untroubled workforce may be under-performing due to problems with interpersonal and emotional skills.

Imagine the expanded value of a proactive Employee Assistance and Performance Program that not only addresses the needs of 5% of your troubled employees, but can also serve the needs of another 60% of your entire workforce. For the same E.A.P. dollar you will extend vital performance enhancing services from 5% to over 65% of your workforce! Using the most conservative estimates, the cost of a troubled employee who uses E.A.P. services can be expected to be about $1,100.00 per employee per year.

The value of an Employee Assistance Program is its ability to deliver Early Intervention and Timely Problem Resolution to significantly reduce the range of operational and health care costs due to troubled employees. E.A.P.'s improve employee morale, increase productivity, and save employers significant costs.

Employer Savings

Employers who establish and maintain an actively utilized E.A.P. can save an average of $2200 per employee per year. As an example consider an employer with 200 employees. This employer can expect that 5% or about 10 employees will likely use the E.A.P. in any given year. Without an E.A.P., these 10 employees could cost the employer near $33,000.00. With an E.A.P., these same 10 employees will likely cost an employer only $11,000 or a net savings of about $22,000.00 each year.


E.A.P. Savings Are Realized Through Significant Decreases.


  • 39% reduction in absenteeism

  • 41% reduction in work related accidents

  • 64% decrease in early departures

  • 86% reduction in grievances

  • 52% reduction in disability claims

  • 35% reduction in health care claims

E.A.P. Cost

A typical 1 to 6 session model E.A.P. (without case management services) would cost the same employer about $4,800.00 or $24.00 per employee per year. In other words, for the cost of less than two troubled employees, this employer could operate and E.A.P. which will serve 10 troubles employee, same the company $22,000.00 per year in other costs, and provide the range of included services and discounts listed below.


E.A.P. Included Services


  • Individual, marital, and Family Counseling

  • Legal and Financial Consultation

  • Access to Services for Employees and Dependents

  • Supervisor Support and Consultation

  • 24-hour Crisis Intervention

  • Critical Incident Debriefing

  • Supervisor Training and Employee Orientations to E.A.P.

  • E.A.P. Promotional Posters, Newsletters, Payroll Stuffers


Discounted Services


  • Management Training and Wellness Programs

  • Organizational Consultation

  • Employee Testing

  • Outplacement Services

  • Ongoing Counseling

Maintaining High Utilization

The success of an E.A.P. is determined by the quality and responsiveness of the E.A.P. provider and the promotion and utilization of the E.A.P. provider and the promotion and utilization of the E.A.P. by you and your employees. We have a diversified staff of licensed and experienced professionals. WE guarantee to offer appointments within 48 hours of receiving a call. WE accept evening appointments and have several convenient locations.


We Also Offer the Following Services to Promote the E.A.P. Utilization:


  • Refresher Supervisor Orientations (no charge)

  • New Hire Employee Orientations (no charge)

  • Additional Promotional Materials, or Mailings

  • Wellness Training Sponsored by E.A.P.

  • Depression and Anxiety Screenings

  • Supervision for On-site E.A.P. Coordinator

Value of a Partnership with Resource Management Services

Our most recent customer satisfaction survey found that our client companies most value our breadth of services, our timely responsiveness to their immediate needs, and the fact that we give their employees more than they expect. At Resource management Services, our goal is to provide you with Effective Solutions for Improving Morale and Productivity.


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Employee Assistance Performance Programs At-A-Glance...

  • Full Service Session E.A.P.

  • Local/Nationwide Provider Network

  • 24-Hour Telephone Access

  • Program Orientation

  • Critical Incident Stress Debriefing

  • Online and Self Help Resources

  • Personal Assessment of Performance

  • 360-degree Supervisory Assessment

  • 1-6 Coaching Sessions

  • Telephone or Face-to-Face Sessions

  • Interpersonal and Emotional Skills

  • Follow-up Review